Royal Doulton - The Snowman Gift Collection - Mug 'The Party'

Due to the nature of sourcing discontinued items, unless otherwise stated, all our products are previously owned. Nothing we sell is chipped, cracked or has obvious signs of wear. For further details, you can see our grading criteria here

Our items come from a variety of sources, and are generally all pre-owned. Rest assured, we would only supply items we would be happy with ourselves, but you can read a full detailed description of our grading criteria here

Although we take every care to measure and describe all the items that we advertise accurately, due to the length of production of some designs and varying production methods, all sizes and images are an approximation of the end product. Individual product size may vary slightly because of this

However if you have any queries about this product, please email us or call one of our sales team members on 01371 398002

We aim to dispatch every order within 48 hours (exc. bank holidays) To keep postage costs as low as possible, we use several couriers depending on the size, weight & value of the order being dispatched

All orders are sent fully tracked and details will be emailed to you once your order has been booked in & is ready to leave us

Delivery is normally within 5 working days from dispatch, although it is often delivered much sooner

Discontinued products in good condition are often in short supply! But don't worry, we offer a free search service for any piece not currently in stock. Either drop us an email with your requirements, or you can fill in our Search For Me form here and we will contact you as soon as it is available

Of course! We accept any items back in the condition that we dispatched them in as long as we are contacted within 14 days of receipt. Click here for full details on returns, refunds and exchanges