Annual Shutdown 2024

The ReplacingPieces team will be taking a well earned break from Tuesday 13th August to Friday 23rd August, with both our office and warehouse closed from 4pm Monday 12th August and reopening 9.30am on Friday 23rd August

 

Online Orders Placed Before Tuesday 13th August -

We would strongly advise you to re-check the delivery address and contact details whilst placing your order, and where possible add a contact telephone number/email address 

We regretfully advise that any inquiries regarding non delivery/delivery issues will not be able to be dealt with until we re-open on Friday 23rd August

 

Online Orders Placed During Our Shutdown - 

All orders placed via our website from Tuesday 13th August will be dispatched from Friday 23rd August onwards.

Any follow up instructions or cancellations will be dealt with accordingly from Friday 23rd August. We will be unable to respond to any contact during our shut down period

 

Telephone Inquiries -

Telephone lines during our shutdown period will be answerphone only. Messages left will be returned from Friday 23rd August onwards

 

Email Inquiries -

Selling To Us -

All initial inquiries (both via email and directly through our online form on our website) regarding the potential sale of your tableware to us will be assessed upon our re-opening on Friday 23rd August and a member of our purchasing team will respond in due course

If we have agreed to purchase your tableware and you are requesting a collection slot, we will contact you from Friday 23rd August onwards to arrange a convenient day 

Buying From Us & All Other Inquiries -

All emails received during our shutdown period will be responded to from Friday 23rd August onwards.

 

We regret we will be unable to respond to any queries during our shutdown period